At 99BON, we always consider securing the personal information of our customers as our top priority. This Privacy Policy is designed to help you understand the types of information we collect, the purpose of collection, and how we protect that data when players use the services at the 99BON ONLINE system. By participating in betting here, you show your trust in our management system, and we commit not to disappoint the players.

1. Privacy Rights at 99BON PH

We are committed to the absolute protection of our members’ personal information. This policy is established between you and the 99BON brand (including other names like 99BON CASINO, 99BON BET,…). We reserve the right to update this policy from time to time to comply with legal regulations and will notify players by posting revised terms on the official website 99BON.COM.PH.

2. Types of Information Collected

We collect necessary information to identify individuals and serve the process of providing services at 99BON GAMING. Data types include:

• Identification Information: Full name, date of birth, permanent address.
• Contact Information: Phone number, email address, online communication methods.
• Financial Information: Details of bank accounts, e-wallets, and cash-in/cash-out transaction history.
• Activity Information: IP address, access time, pages viewed, software error reports, and the type of browser you use.

All this information is stored on secure servers located in the Philippines and other regions as prescribed by the PAGCOR organization. We only collect information with the clear consent and knowledge of the members.

3. Data Collection and Processing Methods

99BON ONLINE collects data through two main forms:

• Direct: When you provide information during the account registration process or communicate with the customer support department.
• Automatic: Through activity logs on the system when players interact with our games and services.

Additionally, we may receive information from payment service partners or legal third-party units. We commit that all arrangements with third parties strictly comply with the privacy protection standards for 99BON PH members.

4. Purpose of Using Personal Information

Player data is used by 99BON CASINO for the following legitimate purposes:

• Providing and maintaining betting services and online games.
• Implementing identity verification procedures and necessary security checks.
• Processing cash-in and cash-out transactions of members accurately.
• Sending notifications about promotion programs, appreciation gifts, and the latest news from the system.
• Improving customer service quality through data analysis and user opinion surveys.

Purpose of Use	Benefits for Members
Identify Verification	Prevents fraud, protects account balance
Transaction Processing	Ensures fast and transparent cash-ins/cash-outs
Promotion Delivery	You won’t miss out on exciting bonus packages
Activity Analysis	Provides the most suitable interface and games

5. Disclosure of Information to Third Parties

We only disclose your information in extremely limited cases:

• By Law: Compliance with court subpoenas, police orders, or equivalent legal requirements.
• Regulatory Request: Providing information to the PAGCOR organization for the purpose of checking the operator’s compliance with regulations.
• Rights Protection: When we determine there is fraudulent behavior, system abuse, or money laundering, we have the right to share the identity of the violator with relevant financial institutions and law enforcement agencies.

6. Right to Access and Edit Information

Members of 99BON PH always have control over their personal information:

• You can request to review, update, or correct erroneous information.
• Players have the right to opt out of receiving advertising notifications via email or SMS at any time.
• To fulfill these requests, contact our 24/7 online support department directly or email the data management department.

7. Consent to Use Electronic Service Providers (ESP)

To experience real-money games, you need to conduct financial transactions with the system. By accepting this policy, players agree to allow 99BON ONLINE to share necessary information with payment service providers (such as banks, GCash, PayMaya e-wallets) to complete deposits and withdrawals. We ensure that these ESP partners have high security standards corresponding to the operator’s system.

8. Periodical Security Assessment Process

99BON GAMING reserves the right to conduct security assessments at any time to confirm identity, age, and the validity of transactions. These checks may include reconciling information with third-party databases or requesting you to provide additional proof documents. Cooperation in this process helps ensure the player’s account is not compromised by bad actors.

9. Use of Anti-Fraud Software

Our software integrates features to detect the use of automated programs (AI BOTs) or software that interferes with game results. We perform scans of software lists running on devices to detect fraud, ensuring a fair gaming environment for all members. The system will not access other personal folders unrelated to the operator’s services.

10. Absolute Data Security

We place maximum priority on cyber security. All information received from players is stored in a password-protected database and located behind an advanced multi-layer firewall system. All 99BON PH online platforms use the latest SSL/TLS encryption protocols to protect data during transmission over the internet.

11. Protection of Minors

Our services are only for individuals aged 21 and over (according to Philippine regulations). We do not intentionally collect information from any individual under this age. If we detect cases of falsifying age to register, we will delete the information and lock that account immediately without prior notice to the player.

12. Acceptance of 99BON Privacy Policy

By clicking “I agree” during the registration process or continuing to use our services, you confirm that you have read, understood, and agreed to the entire content of this Privacy Policy. This is the highest and only agreement between the player and the house, replacing any previous versions. We encourage you to regularly visit this section to update the latest changes to protect your rights when playing at 99BON.